Package shipping
As a general rule, packages are shipped within 48 hours of receipt of payment, via UPS with a tracking number and unsigned delivery. If you prefer to ship certified by UPS Extra, an additional charge will apply. Please contact us before requesting this option. Regardless of the shipping method you choose, we will provide you with a link so you can track your order online.
Shipping costs include handling and packaging costs, as well as postage costs. Handling costs are fixed, while transportation costs may vary depending on the total weight of the package. We recommend that you group all your items in the same order. We cannot combine two different orders, and shipping charges will apply to each individual order. We are not responsible for any damage to your package after shipment, but we do our best to protect all fragile items.
The boxes are large and your items will be well protected.
Estimated price: 20 euros per package not exceeding 20 kg.
Return Policy
The return policy of Vertimaq S.L. allows you to return the products in case you are not satisfied with your purchase up to 30 days from the date of receipt of the product.
Products must be returned in the same condition in which you received them. Therefore, the products new must be returned new, unused and complete. Second-hand products must not show additional damage or signs of use.
If you return a product to us due to a Vertimaq error, we will bear the cost of the return.
